Configure Leak Detection

Alarms can be set to detect and alert you of potential leaks, and also to prevent water wastage and water damage.

Note that no alarm is set by default when a device is first installed, to give time for history to be built up and learnt. However, alarms can be created and modified remotely at any time.

There are 3 alarm categories:

• Training Mode – active 24/7. Not dependant on your consumption history, which means that training mode can be used while gathering enough data to learn your expected consumption.
• Dynamic AI – changes based on the time of day and day of the week, learnt from your consumption history.
• Holiday – exceptions which override any other setting and can be used to force a low threshold (if you are away) or a high threshold (if you predict a spike).

Each alarm category has a 2 stage process:  ‘Alert’  and ‘Shut off’  which is specified using a time and volume of water to be consumed before an alarm is raised. Both alarms will send a notification by email and/or SMS (based on your preferences in user settings).

• Exceeding the ‘Alert’ threshold triggers a minor alert which sends a notification.
• Exceeding the ‘Shut Off’ threshold triggers a major alert which sends another notification, and (optionally) turns the water off.

Alarm thresholds can learn from your past water consumption, which will record your unique water profile for any area of the building you monitor.

As an example of a simple alarm, here is a situation where the flow of water begins at 17:30 and the thresholds are:

• Alert threshold = 30 minutes or 60 litres
• Shut off threshold = 2 hours or 240 litres