Valve Log

To view the history of valve status changes:

In device settings, scroll to the Valve Settings section
Click on the Valve Log button.

The Log page displays a table showing the user, action, and the date-time.

The User could be anyone who has access to the device, controlling the valve from their personal dashboard, or any of the following common reasons:

Device – the device responding to a command, or if the valve was manually opened or closed using the buttons on the device.
Alert – the valve closing due to an alert threshold being exceeded.
Automatic – the valve operating due to a valve schedule.

More reasons are specified below.

An Action could be one of the following:

Open
Closed
Manually open - using the Open button or mechanical override on the device.
Manually closed - using the Close button or mechanical override on the device.
In between open and close - valve faulty or might be stuck. Refer to this article for diagnosing.

Note that it is normal for the valve to respond after a command, e.g., at 1 pm user X opened the valve, and 30 seconds past 1 pm the valve device responds as "open" - this is because valves usually have a feedback mechanism (limit switches) to confirm the valve actuation has completed.

Reasons

When reviewing the log, you might see specific reasons for an action:

Leak Detected: The valve closed automatically because a leak was identified. This could be from a general flow analysis (Leak), a connected Leak Sensor, or a Leak Cable.
System Protection: The valve closed to prevent damage. This includes protecting pipes from Freezing, an automatic shutdown because a flow limit was exceeded (Peak flow exceeded), or due to a period of Inactivity.
Scheduled Shutdown: The valve closed as part of a pre-set schedule (Scheduled shutoff), or a group command (Group shutoff).
Maintenance: The valve opened to maintain water quality or temperature. This includes Purge to increase/decrease temperature, or Purge due to stagnant water.
External Command: The valve was operated by a remote or external signal, such as a Remote command, a valve bypass from a sprinkler system (Valve bypass), or a Switch/PIR input.